Part of the VHL Group, Trusted Since 1992

Who We Are

Village Heating was founded in 1992 by David Kelly with one clear purpose: to raise the standard of care, compliance, and customer service in the heating and property maintenance industry. What began as a family-run business has grown into a trusted, multi-trade contractor supporting clients across both the private and social housing sectors

For over 30 years, we’ve built our reputation on trust, performance, and a resident-first mindset — delivering heating, plumbing, electrical, and compliance services to thousands of homes, housing estates, and commercial sites. Our team works closely with individual homeowners, managing agents, and housing providers to deliver reliable, regulation-ready work backed by qualified engineers and transparent reporting.

Today, we operate across London, the South East, and the wider Midlands corridor — combining technical expertise with digital innovation to deliver services that are safe, sustainable, and future-ready.

Our Core Values

Everything we do is guided by four non-negotiable principles —
built into every visit, every contract, and every customer interaction.

Emergency Response Time

Fast, priority attendance across Greater London – minimising risk and disruption

First-Time Fix Rate

Most issues resolved on the first visit – reducing downtime and repeat costs.

Email & Call Response Time

Fast communication during working hours – critical for property and site managers

Instant Digital Reporting

Service reports, Gas Safety Certs & maintenance logs are sent instantly after job completion.

Our Coverage

We deliver responsive, multi-trade services across London boroughs and surrounding counties — with regional teams positioned for fast mobilisation and consistent service delivery

    Our operational reach extends:

  • ● North through Peterborough, Northampton, and the wider Midlands corridor

  • ● South across Brighton, Portsmouth, and the South Coast

  • This strategic footprint allows us to provide:

  • ● Localised knowledge

  • ● Rapid response times

  • ● Consistent quality across every contract

From PAS 2035-compliant installations to Net Zero-aligned maintenance, we help social landlords meet their environmental and budgetary responsibilities while ensuring homes remain safe, warm, and efficient

Our accreditations

Village Heating holds a wide range of nationally recognised accreditations — reflecting
our commitment to quality, safety, and industry best practice across every contract we deliver

From heating and electrical compliance to health and safety management, our certifications ensure that every engineer, operative, and subcontractor meets the highest professional standards. We’re fully audit-ready and aligned with the latest regulations across both private and public sector housing.

Our Leadership

Our leadership team brings together decades of experience in building services, compliance delivery, and contract management — across both private and social housing sectors.

While our services evolve with new technologies and regulations, our foundations remain unchanged: strong governance, accountable service delivery, and a commitment to doing things right.

We work closely with client-side teams to ensure every project is delivered on time, within scope, and to the highest operational and compliance standards — with full transparency at every stage.

Our Timeline

Our work is guided by four non-negotiable values:

Why Choose Us

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Multi-trade capability under one roof

24/7 Emergency Callouts

Audit-ready reporting & compliance transparency

Resident-first service cultur3

Our Services

Comprehensive Services for Your Need

Commercial

Our first-hour charge includes parking, 15 minutes over the hour and any small consumables.

Social Housing

We will always send you a tracking link when our engineers are on their way to your job.

Reviews

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Get a Free Quote Now

If you are in need of a professional plumbing, heating, electrical or boiler repair service, then get in touch with our team by phone, email or by filling out our contact form